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SHIPPING POLICY

Please choose carefully as we don't offer exchange on items sold.

Lulujoy delivers Australia wide using Australia Post.

A standard deliver fee of $15.35

We aim to deliver between 1 and 5 business days. Please note that deliveries are made on business days only. 

RETURN POLICY

Returns, cancellations and refunds:

  • Please order carefully. Lulujoy don't offer exchanges on products that were, for whatever reason, incorrectly ordered, it is at our discretion.

  • Lulujoy will not accept cancellations of orders.

  • Should you receive a damaged or incorrect item in your order please contact Lulujoy within 5 business days of delivery. We will assess the item and if appropriate  will provide a replacement where possible or exchange for store credit.  

  • Under no circumstances will give cash refunds. At no time can store credit be exchanged for cash. 

PAYMENT METHOD

I’m a payment methods section. I’m a great place to give your customers as many details as possible about how they can pay for your stunning products. Make sure your use clear language so they enjoy their online shopping experience and stay loyal!

WHOLESALE INQUIRIES

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

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